All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has shipped.

Eligibility for Returns:

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it—unused, with tags, and in its original packaging.

Non-Returnable Items:

The following items cannot be returned:

• sale or clearance items
• Gifts and cards
• custom and personlized items

Return Process:

To initiate a return, please contact us at [your email/contact form]. We will provide instructions on how and where to send your return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds:

Once we receive and inspect your return, we will notify you about the approval of your refund. If approved, the refund will be issued to your original payment method within 5–10 business days.

Exchanges:

If you need to exchange an item for a different size or color, please contact us to arrange the exchange.